Return Eligibility:

• Art Prints: To be eligible for a return, art prints must be in their original condition, undamaged, and unframed (unless they came framed) . Custom or personalized prints may not be eligible for returns unless there is a manufacturing defect or an error on our part.

• Clothing: Clothing items must be unworn, unwashed, and in their original packaging with all tags attached to be eligible for a return.

1. Return Period:

   • Customers have 30 days from the date of delivery to initiate a return for both art prints and clothing items.

2. How to Initiate a Return:

   • Customers must contact our customer support team at [your customer support email/phone number] to initiate the return process.

   • In the case of damaged or defective items, customers are required to provide clear photographs of the issue.

3. Return Shipping:

   • For art prints and clothing returns due to customer preference (e.g., change of mind), the customer is responsible for the return shipping costs.

   • If the return is due to a manufacturing defect, damage during shipping, or an error on our part, we will provide a prepaid shipping label or reimburse the return shipping costs.

4. Refunds and Processing Time:

   • Once the returned item is received and inspected, we will notify the customer of the approval or rejection of their refund.

   • If approved, refunds will be issued back to the original payment method within [X] business days.

   • Please note that it may take additional time for the refund to be reflected in the customer's account, depending on the payment method and banking institution.

5. Exchanges:

   • We currently do not offer direct exchanges for art prints and clothing items. If you wish to exchange a product, please follow the return process and place a new order for the desired item.

6. Non-Returnable Items:

   • Gift cards and downloadable digital products are non-returnable and non-refundable.

7. Limited Edition Items:

   • Limited edition art prints and exclusive clothing items may have specific return restrictions. Please check the product description for any special return conditions.

8. Order Cancellation:

   • Customers can request an order cancellation within 24 hours of placing the order. After this period, the standard return policy applies.

9. Additional Notes:

• We reserve the right to refuse any returns that do not meet the above criteria.

• All returned items will be thoroughly inspected to ensure they meet our return policy requirements.

Remember to display your return policy clearly on your website during the checkout process and include a link to it in your order confirmation emails. It's essential to communicate your policy to customers to manage expectations and minimize disputes. Always aim to provide prompt and courteous customer support to ensure a positive shopping experience.